Welcome to [DL-91.in]. These Terms and Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following terms.
Please read these terms carefully before using our platform.
π€ 1. Introduction
At [DL-91.in], we provide a curated selection of handpicked thrift clothing and accessories. Each product is unique and carefully selected to maintain quality and individuality.
By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website means you accept those changes.
π 2. Product Nature & Condition
All items sold on [DL-91.in] are thrifted or pre-owned unless stated otherwise.
This means:
- Products may show minor signs of wear
- Each item is unique and not mass-produced
- Sizes may vary depending on brand and fit
We ensure that every item goes through a quality check before being listed. Any major defects or noticeable flaws will be clearly mentioned in the product description.
By purchasing from us, you acknowledge and accept the nature of thrifted products.
πΈ 3. Pricing & Payments
All prices listed on the website are in INR (βΉ) unless stated otherwise.
We reserve the right to:
- Change product prices at any time
- Offer discounts or promotions without prior notice
Payments must be made through the available payment methods on our website. Orders will only be processed after successful payment confirmation.
We are not responsible for any transaction failures caused by payment gateways or banking issues.
π¦ 4. Orders & Availability
Due to the unique nature of our products:
- Each item is available in limited quantity (usually one piece)
- Once sold, the item cannot be restocked
We reserve the right to:
- Cancel any order due to stock issues, pricing errors, or suspicious activity
- Refuse or cancel orders at our discretion
In case of cancellation from our side, a full refund will be issued.
π 5. Shipping & Delivery
We aim to deliver your order in a timely and reliable manner.
- Orders are usually processed within 2β5 business days
- Delivery timelines may vary depending on location
Once your order is shipped, you will receive tracking details.
Please note:
- We are not responsible for delays caused by courier services
- Incorrect shipping details provided by the customer may lead to delivery issues
Any additional shipping charges (if applicable) will be clearly mentioned at checkout.
π 6. Returns, Refunds & Exchanges
Due to the thrift nature of our products, we follow a strict return policy.
We accept returns only if:
- The wrong product was delivered
- The item has major defects not mentioned in the description
Conditions:
- You must contact us within 48 hours of delivery
- The item must be unused and in original condition
We do not accept returns for:
- Size issues
- Minor wear or expected thrift imperfections
- Change of mind
Refunds (if approved) will be processed within a reasonable timeframe.
π§’ 7. Intellectual Property
All content on this website, including:
- Images
- Logos
- Text
- Graphics
is the property of [Your Brand Name] and is protected by applicable copyright and trademark laws.
You may not copy, reproduce, or use any content without our written permission.
β οΈ 8. User Conduct
By using our website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to hack, damage, or disrupt the website
- Provide false or misleading information
- Misuse our services or content
Any violation may result in termination of access to our platform.
π 9. Privacy
Your privacy is important to us.
Any personal information you provide (such as name, email, phone number, or address) will be handled in accordance with our Privacy Policy.
We do not sell or misuse your personal data.
π« 10. Limitation of Liability
[Your Brand Name] will not be held responsible for:
- Any indirect or incidental damages arising from the use of our website
- Losses due to delayed shipments or external factors
- Differences in product appearance due to lighting or screen variations
All purchases are made at the customerβs discretion.
π 11. Third-Party Services
We may use third-party services such as:
- Payment gateways
- Shipping partners
We are not responsible for issues arising from these external services, but we will assist you in resolving them wherever possible.
βοΈ 12. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in your operating region.
π 13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
It is your responsibility to review this page periodically. Continued use of the website implies acceptance of updated terms.
π© 14. Contact Information
If you have any questions regarding these Terms & Conditions, you can contact us:
- Email: support@DL-91.com
- Instagram: @DL-91
- Phone: +91 7455023850
π€ Final Note
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
At DL-91, we are committed to providing a transparent, fair, and enjoyable shopping experience.
Wear different. Wear real. Wear you.